Almost all homeowners are petrified of water damage. After all, it can mean a lot of losses, right from household goods to roofing issues and structural damage. However, if you spot water damage at home, you need to take some immediate steps. Experts always recommend people to take the cleanup work seriously, because it is possible to prevent the extent of material losses. One of the first steps is to hire a company that specializes in water damage cleanup Charlotte NC. Here are the things you need to check.
Start with the basics
You can ask your friends, neighbors or other contacts for service names in your area. It is the best way to find reliable services, because you know the experience will be worthy. As a second option, you can also check online to find the top-rated local services. You can make a shortlist of the services and ask each one to offer the other details mentioned next, along with a list of clients.
Ask a few questions
Is the company licensed? The service industry isn’t regulated completely, and there are still sham companies around that take up jobs and sell the same to contractors and subcontractors for a small commission. Make sure that the company is licensed and has a physical address. Is the company insured? Water damage cleanup tasks involve risks, and you don’t want to deal with unexpected medical bills and further damages. Take a moment to know if the company has both workers’ compensation insurance and general liability insurance.
What kind of tools and equipment will the company use for cleaning, drying and dehumidification? Will they offer a quote in advance? Water damage work can cost thousands of dollars, especially in extreme cases. You need to get a complete quote from the concerned service, along with an estimate deadline for cleanup work. The cost/estimate should be as transparent and open as possible, with all the probable inclusions. The process of cleanup is also important, because you need to be sure that humidity issues have been handled professionally.
Lastly, don’t miss on checking the response time of the service. You don’t want to wait for hours for help to arrive. Ideally, a good company will offer water damage cleanup and other kinds of assistance within an hour of receiving client call. Also, the company should work 24×7 for emergency help, as needed by local homeowners.